Join Our Team as a Field Care Supervisor!

We’re looking for a compassionate and dedicated Field Care Supervisor to join our team and ensure our customers receive high-quality care in their own homes. This role involves supervising care assistants, efficiently managing a designated area in the Cardiff North area, and ensuring that the services meet customers' needs while promoting their dignity and privacy.

Key Responsibilities:

• Customer Care: Conduct assessments with customers (and their representatives) to identify needs and create tailored care plans, regularly updating them as necessary and ensuring confidentiality at all times.
• Staff Coordination: Guide care assistants, appropriately match them to customers, and provide support with training and supervision. Attend initial customer visits to introduce the care assistant.
• Quality Assurance: Monitor service quality by conducting reviews, investigating any issues related to the service, and implementing improvements where needed.
• Emergency Support: Participate in the on-call rota, handling emergency situations by arranging cover for staff absences.

Duties Include:

• Carrying out risk assessments and agreeing on risk control measures.
• Maintaining clear communication with customers, their representatives, and care staff.
• Managing Medication Administration Record (MAR) chart distribution.
• Ensuring compliance with regulatory requirements and company policies.

What We’re Looking For:

• A minimum of QCF Level 2 qualification (with enrolment onto QCF Level 3 available during employment).
• Experience in providing home care and a commitment to maintaining high standards of service.

This role offers an opportunity to make a meaningful difference in people’s lives while developing your skills within a supportive environment. Apply now to be a key part of our Bluebird Care team!

Job Types: Full-time, Permanent

Pay: £26,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Employee discount
• On-site parking
• Referral programme
• Store discount

Schedule:

• Day shift

Experience:

• Care Industry: 1 year (required)
• Care Supervisor: 1 year (preferred)

Licence/Certification:

• QCF Level 2 Health & Social Care (required)
• Full UK Driving Licence with access to your own vehicle (required)

Work Location: In person